Practical diagnostic support

What MerchantProof can help you fix

MerchantProof reviews your public store, product information and the evidence you provide to identify practical corrections before another Merchant Center review.

Products and feed

Product and feed issues

Prices that do not match
Incorrect availability or stock status
Broken or redirected product pages
Product variants showing inconsistent information
Missing or conflicting feed information
Differences between the website, structured data and product feed

Store and policies

Store and policy issues

Missing or inconsistent contact details
Conflicting business information
Unclear shipping or delivery information
Returns and refund information that does not match
Missing legal or policy pages
Broken links, unfinished content or inaccessible pages
Basic checkout-access problems

After corrections

Help with the next step

Prioritised action plan
Verification checklist
Evidence to retain
Included limited rescan
Review-readiness update

Issue-specific guidance

Start with the message you can see.

Account suspension diagnostic Misrepresentation concerns Price mismatch Availability mismatch Products disapproved What to check before another review Shopify UK: Invalid region [region]

Scope boundaries

When MerchantProof is not the right service

Stores selling regulated, restricted, unlawful or dangerous products

Malware-compromised or inaccessible websites

Marketplace-only sellers without an inspectable online store

Issues depending mainly on private Google identity checks or account history

Linked Google Ads suspensions

Requests for appeal submission, fabricated evidence or guaranteed reinstatement

If we later discover that a paid case is outside scope, we stop the work and review the payment under our refund policy.

Dropshipping or third-party fulfilment is not automatically excluded. The business, products and customer-facing information must still be lawful, transparent and verifiable.

Not sure? Check your case.

If the scope is unclear, we review it before payment.

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